Personalized IT Solutions for Your Business
Let’s talk about how we can strategically tailor a solution for your business.
Indianapolis IT Company
Count on a Complete Technology Partner for all your IT needs, now and in the future.
Leverage a Wide Range of Services from One Expert Tech Company in Indianapolis
Balancing multiple vendors becomes a thing of the past when you choose AxiaTP as your Complete Technology Partner.
Why choose AxiaTP as your IT company in Indianapolis?
- Pick and choose your technology services from any and all of our 7 different lines of business
- Get the support service you need quickly from a team that responds in less than 18 minutes on average
- Count on us to be ready to help no matter when you work thanks to our 24/7 IT service availability
- Discover tech solutions that truly make a difference because we actively listen to your unique needs
- Receive enterprise-quality technology services even if you’re a small business
The Proof is in The Numbers
98%
Client satisfaction score
24/7
Availability
20+
Years in business
Top IT Solutions from Your Featured Indianapolis IT Company
Managed IT Services
Streamline your operations by entrusting your tech needs to us, which frees you and your team to fully concentrate on your business growth.
IT Support
Rely on our expert IT support for solutions that last because everything we recommend is based on the specific requirements of your business.
Security Services
Enhance your cybersecurity posture with our advanced protection measures that ensure both data and network integrity across your on-premise and cloud servers.
Cloud Services
Leverage on-demand cloud services for computing, storage, and applications, which can easily scale to your growth as your business evolves.
Consultancy Services
Drive your organization’s success forward with our IT consultants offering strategic planning, technical advice, and expert project management.
Network Monitoring
Ensure consistent IT system reliability and a steady flow of data with our 24/7/365 network monitoring reducing your downtime and boosting your security.
Internet Services
Deliver lightning-fast internet up to 1 Gbps to all occupants in your multi-tenant building with our sophisticated fiber optic internet services.
Software Development
Optimize your entire workflow with our custom software solutions that can optimally enhance productivity for any size of project or business.
VoIP Solutions
Upgrade your business phone with our user-friendly VoIP solutions with little to no technical hiccups along the way, no matter how many people use your lines.
Indianapolis Businesses That Trust Our IT Company
What We Have That Most IT Firms in Indianapolis Don’t
We Follow The CEE Model For All Customer Service Interactions
Navigating IT challenges is already frustrating enough. It’s never helpful when the support you receive feels impersonal and inefficient.
To help you avoid that additional frustration, AxiaTP follows the CEE (Customer Experience Enhancement) Model in every client interaction.
This model guides us to prioritize your experience and ensure every information technology recommendation is informed by what we know about you.
This commitment sets us apart from other IT companies and ensures that your concerns are addressed with the utmost care and precision.
All Technology Services Adhere to The Same Proven Process
When outcomes and service quality vary widely, it’s hard to know what to expect. This uncertainty is often a direct result of inconsistent service delivery processes.
At AxiaTP, we eliminate this uncertainty by utilizing a consistent, proven process for all the technology services we deliver. This ensures predictable, high-quality outcomes for every service you choose from us.
Here’s the process:
- Discovery: Understanding your business’s unique challenges.
- Analysis: Evaluating how our services can provide value.
- Implementation: Collaborating with your team to implement solutions and offer ongoing support for any future needs.
Our IT Services Are Powered By Business Acumen
Many IT firms have great tech expertise but lack an understanding of how business works. This gap can lead to solutions that, while technically sound, may not align with your business goals or processes.
At AxiaTP, we recognize that business acumen is as crucial as technical expertise if you want to see long-term results.
Given this combined experience is a rare commodity, working with us will give your organization a competitive edge.
You’ll be able to leverage an IT team and technology solutions that drive business results in ways that others cannot.
Success Stories
Citizens Bank
With an IT consolidation strategy and phone system upgrade to Synkato, Citizens Bank achieved major efficiency improvements across branches and huge cost savings that allowed for new services.
Indiana Immunization Coalition
With a custom software solution, Indiana Immunization Coalition gained a powerful online tool to manage, analyze, and report data to save valuable time and resources.
Special Olympics Indiana
With the Volunteer Management Software system, Special Olympics Indiana eliminated the manual tracking and management of thousands of volunteers for quicker application approval and compliant training completion.
SC Online Sales
With a custom online bidding platform, SC Online Sales had their vision come to life to keep their auction house the best in the industry with huge jumps in site traffic and livestock bidding.
Real Estate Company
With a custom-built Property Acquisition System, our customer has a competitive advantage to outpacing their competition by tracking 20 million properties with thousands of new properties being added daily.
Our Indianapolis IT Company Answers: Key FAQs Explained
We may have experience with your industry. However, even if we don’t, we’re happy to learn about your unique needs.
We’ve worked with clients in these sectors:
- Agriculture
- Automotive
- Banking
- Education
- Healthcare
- Hospitality
- Transportation
- Insurance
- Local Government
- Manufacturing
- Nonprofit
- Property Management
- Retail
We also recognize that no two businesses in the same industry are alike. So, we’ll always take a tailored approach to your services.
AxiaTP’s IT support services cater to all end-users within your network, not just the admins.
This approach ensures that everyone can maintain high productivity levels and experience minimal downtime due to technical issues.
Our goal is to provide comprehensive support that keeps your operations smooth and efficient, addressing the needs of every user to facilitate a seamless working environment.
AxiaTP is primarily a B2B IT company. Our focus is on business clients rather than individual personal devices.
However, we do make exceptions for Bring Your Own Device (BYOD) scenarios and for individuals using our multi-tenant internet solutions.
It’s important to note that to qualify for BYOD support, either you or your employer needs to be a current client of AxiaTP.
Choosing to work with AxiaTP alongside your existing IT department brings several benefits. We offer specialized expertise and additional support that complements your team’s efforts.
This arrangement allows your IT staff to focus more on strategic projects while we manage routine maintenance and system monitoring.
Additionally, we introduce new technologies and practices to keep your infrastructure up-to-date. Therefore, a partnership not only enhances your IT capabilities, but also supports your business’s growth and innovation.