Personalized IT Solutions for Your Business
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Indianapolis IT Support
Experience long-term cost savings thanks to a proactive IT support team that weeds out IT issues at their root
Count on Your Complete Technology Partner For Resourceful 24-hour Support in Indianapolis
See why Indianapolis businesses trust AxiaTP to solve their IT issues no matter the time of day.
Why choose AxiaTP for IT support?
- Hear back from a live agent in 18 minutes via support ticket or in less than 1 minute by phone on average
- Enjoy customized, long-term IT solutions crafted to address your specific challenges
- Quickly resume work with our IT experts solving most issues in 30 minutes or less on average
- Access tier 2 or higher technical support to ensure even your most complex challenges are solved
- Leverage our extensive industry-specific knowledge to get highly tailored, highly effective solutions
The Proof is in The Numbers
98%
Client satisfaction score
24/7
Availability
20+
Years in business
Featured IT Support Services in Indianapolis
Get IT Support Without Leaving Your Desk
Facing IT issues often means pausing your work, feeling frustrated, and losing precious time. This problem grows when support takes too long to answer, and you must leave your workstation to receive it.
At AxiaTP, we understand the importance of immediate and relevant IT support. That’s why we offer rapid, effective remote support that allows you to get the help you need without leaving your desk.
Enjoy the benefits of efficient problem-solving coupled with the convenience of remote support.
See Us Onsite When You Need Us
More than half of IT problems are hardware-related, yet many support services focus only on software. This gap leaves a crucial part of your IT infrastructure without its support.
AxiaTP recognizes the importance of comprehensive IT support. Our experts are equipped to handle software and hardware issues, ensuring your entire IT infrastructure receives the attention it deserves.
If your situation requires an onsite visit, we’re ready to step in.
Keep Your Network Downtime To a Minimum
Network problems can quickly spiral out of control, leading to significant downtime and the risk of data loss. These issues not only disrupt daily operations but can also harm your company’s reputation.
AxiaTP provides network support and remote monitoring to prevent problems before they escalate. Our proactive approach aims to keep your network stable and secure, minimizing the risk of downtime.
Let us prevent network downtime, you can concentrate on driving your business forward.
Get The Same Great Support For Your Cloud
Navigating cloud-based IT problems can feel overwhelming. However, if left unresolved, these issues can lead to significant downtime, reduce productivity, and disrupt your operations.
The AxiaTP team is armed with the knowledge and tools necessary to quickly identify and solve your cloud issues. We’re committed to ensuring your cloud infrastructure runs smoothly, securely, and fully optimized for your business needs.
Ensure your cloud services support your operations and stay reliable.
Proudly Trusted By
How Our Indianapolis Clients Benefit From Our IT Support
Solve Your IT Problems Before They Even Become Problems
Every day, employees lose 22 minutes of time to IT issues. This constant battle with technology not only slows down work but also adds unnecessary stress.
At AxiaTP, we understand the importance of tackling IT problems at their core. By focusing on the root cause, we ensure these issues don’t recur, saving your team valuable time.
Our approach is to prevent problems before they start, allowing your business to run smoothly.
This proactive support is designed to keep your operations ahead of the curve, ensuring technology never holds you back.
Get Expert Assistance With Any Tech Tool You Use
Dealing with various technology tools often leads to the hassle of juggling multiple support contracts. This challenge heightens the risk of issues and complicates finding effective tech support.
At AxiaTP, we position ourselves as your Complete Technology Partner. Our expertise spans many technology tools, eliminating the need for multiple support vendors.
Our team has the skills to address problems across all your applications and systems, ensuring seamless operations.
Enjoy Lasting IT Solutions That Truly Fit Your Business
It’s tough when IT support offers one-size-fits-all solutions that don’t quite meet your unique needs. These generic fixes often miss the mark, failing to address specific issues and sometimes leading to new problems.
AxiaTP stands out by taking the time to get to know your business. This approach allows us to craft IT solutions that are a perfect fit for your operational needs.
Choosing AxiaTP means getting IT support solutions that truly align with your business requirements. You can focus on your growth, knowing your technology is in sync with your goals – without unwanted surprises.
Success Stories
Citizens Bank
With an IT consolidation strategy and phone system upgrade to Synkato, Citizens Bank achieved major efficiency improvements across branches and huge cost savings that allowed for new services.
Indiana Immunization Coalition
With a custom software solution, Indiana Immunization Coalition gained a powerful online tool to manage, analyze, and report data to save valuable time and resources.
Special Olympics Indiana
With the Volunteer Management Software system, Special Olympics Indiana eliminated the manual tracking and management of thousands of volunteers for quicker application approval and compliant training completion.
SC Online Sales
With a custom online bidding platform, SC Online Sales had their vision come to life to keep their auction house the best in the industry with huge jumps in site traffic and livestock bidding.
Real Estate Company
With a custom-built Property Acquisition System, our customer has a competitive advantage to outpacing their competition by tracking 20 million properties with thousands of new properties being added daily.
Our Other IT Services in Indianapolis
Your Go-To FAQs for IT Support in Indianapolis
Outsourcing IT support saves money over time because companies can use expert help and the latest technology without paying for their development.
This choice cuts costs related to hiring and training staff, reduces work stoppages, and boosts work speed.
Despite an initial cost, the savings and advantages of using specialized skills and technology usually outweigh these early expenses.
AxiaTP supports Apple and Windows devices. We can ensure smooth integration and problem-solving across your network, no matter the operating systems in use.
Our support extends beyond these platforms to include mobile devices, servers (both cloud and on-premise), virtual machines, and all types of computers.
This wide-ranging expertise helps keep your technology infrastructure operating efficiently and without interruption.
AxiaTP specializes in B2B IT support, primarily serving businesses rather than individual personal devices.
However, we offer personal device IT support in Bring-Your-Own-Device (BYOD) scenarios and for individuals using our multi-tenant internet solutions.
If you would like us to look at your BYOD device, please note that you or your employer must be a current AxiaTP client.
AxiaTP’s IT support services aren’t limited to Indianapolis. We are happy to take clients from any location in the US or internationally.
Geographical boundaries don’t confine our commitment to providing quality IT support.
Whether your business operates within Indianapolis or spans international borders, our team is equipped and ready to offer the support you need to thrive in today’s digital landscape.
If you’re a current client of AxiaTP and need immediate help, you can quickly get assistance by opening a ticket in the client portal or calling us at 317.593.9130.
For those not yet clients, we encourage you to request a free consultation through our website. This way, we can explore how to best support you.
This process ensures that all requests are addressed promptly and effectively, providing the specific support and information required.