Business IT is nothing new, but it’s traditionally something large companies have been more apt to have. As times have changed, though, businesses of every size require more technology to thrive. And more tech means more to buy, implement, and manage. Just keeping track of applications and software licenses can feel like a full-time job. […]
Category Archives: Managed Services
21
Feb
Feb
Taking control of your IT requires proactive action, but it doesn’t have to be overwhelming! We recommend taking it one step at a time, and the best first step? Assessing where you are right now, including the tech tools in your business arsenal, the policies in place, and the health of it all. Our Business […]
10
Jan
Jan
IT is more than just having computers and devices. It’s a central core of your business that boosts your productivity, keeps your information organized, and helps protect your data. But IT can also come with some unexpected benefits, especially when you work with a managed IT service provider. It Can Help Resolve Problems Faster If […]
Managed Services
Navigating the Switch to an MSP: Advice from Hussey-Mayfield Memorial Public Library
29
Nov
Nov
The Hussey-Mayfield Memorial Public Library in Zionsville was entering a new phase for their IT. But before that phase could start, they had a big decision of how to move forward with their IT management. As they assessed their needs, they realized making the leap to a managed service provider (MSP), while a big transition […]
15
Nov
Nov
If you’re a business looking to outsource your IT services, you will need to familiarize yourself with a service-level agreement, or SLA. Service-level agreements play an essential role in most vendor contracts, and IT is no exception. SLAs lay out what you can expect from your IT vendor, how you’ll measure performance, and how issues […]
18
Oct
Oct
The AxiaTP team is on the move! Over the past few months we’ve been transitioning to our new Zionsville-based headquarters, a project that’s been in the works for quite some time. Though approximately 60% of our team is currently remote or hybrid, our office is still an important part of our operations and our culture. […]
04
Oct
Oct
In the modern age of fast-paced technological advancements, you need a robust IT infrastructure to keep up with the competition and remain productive. Setting up a fully functional in-house IT team is often more costly and challenging than many small and medium-sized organizations can afford. That’s why they turn to outsourced IT. Before jumping into […]
30
Aug
Aug
Deciding to work with an IT service provider is a big step in your business. But if you’re a small-to-medium-sized business (SMB) or organization, you might feel intimidated by the process, concerned you’re too small to benefit, or it might not even be on your radar as something your business needs. The truth is IT […]
16
Aug
Aug
Your business is only as strong as your customers and IT support. When your customers need to address their concerns or find answers to their questions, they expect your support promptly. Maintaining business operations is a major responsibility, and you may have difficulty addressing customers’ needs if you aren’t adequately prepared with the right technology. […]
02
Aug
Aug
Finding the right IT service provider for your business can take research. While it’s important to know what services they offer and if they can meet your needs, one of the most important things to understand is HOW they work. This can directly impact the quality of the services you receive and your overall customer […]