Business Communications
Reliable VOIP and unified communication solutions made easy.
Outstanding Support at Every Step
98%
Client Satisfaction Score
24/7
Availability
20+
Years in Business
18 Min.
Average IT Support
Response Time
Business
Communications Solutions
We offer two robust solutions for your business communications needs: UCaaS and Microsoft 365 Voice
Companies often face significant challenges in business communications, including fragmented messaging across multiple platforms, leading to inefficiencies and miscommunication. These issues can result in delayed responses, decreased collaboration, and lost productivity, impacting customer satisfaction and the bottom line. Additionally, maintaining secure and reliable communication channels is critical, yet often difficult, in today’s increasingly digital landscape.
Businesses need communication solutions that are seamless, reliable, and scalable. At AxiaTP, we provide cutting-edge Unified Communications as a Service (UCaaS) systems and Microsoft 365 Voice solutions designed to empower your team, enhance collaboration, and keep you connected.
What is UCaaS?
Unified Communications as a Service (UCaaS) integrates all your business communication tools into one unified platform, accessible from anywhere, at any time. This cloud-based service brings together voice, video conferencing, instant messaging, and collaboration tools under a single, secure platform. UCaaS streamlines communications by offering:
Cloud-based Telephony
A robust VoIP solution that delivers crystal-clear voice calls without the complexity of traditional phone systems.
Video Conferencing
Connect face-to-face with team members or clients regardless of location, improving communication and productivity.
Instant Messaging and Presence
Real-time chat options ensure swift communication and collaboration between teams.
Collaboration Tools
Share files, screens, and workspaces effortlessly to keep everyone aligned and working efficiently.
Mobility
Access all your communication tools from any device, anywhere, ensuring business continuity even when teams are remote.
UCaaS is scalable, allowing businesses of any size to access enterprise-grade communication solutions without the need for expensive hardware or complex maintenance.
Learn More About UCaaSMicrosoft 365 Voice: An
Enhanced Calling Solution
Microsoft 365 Voice is an innovative calling solution integrated with Microsoft Teams, turning it into a powerful business phone system. Built on the foundation of Microsoft’s trusted suite of tools, Microsoft 365 Voice is designed to enhance your communication capabilities and offer a seamless calling experience. Key features include:
Cloud-Based Phone System
A fully integrated calling solution that connects with Teams, Outlook, and other Microsoft 365 apps.
Enterprise-Grade Calling
Enjoy reliable, high-quality voice calls, voicemail, call forwarding, and advanced features like auto-attendants and call queues.
Simplified Management
Manage users, licenses, and phone numbers through a user-friendly admin portal, reducing IT overhead.
Global Reach
Easily connect with clients, partners, and team members across the world, with built-in international calling options.
Security and Compliance
Built on Microsoft’s secure cloud infrastructure, ensuring that your communications are protected and compliant with industry standards.
Here are three key differences between UCaaS and Microsoft 365 Voice:
1. Scope of Service
UCaaS: Unified Communications as a Service provides a broad range of communication tools, including voice, video conferencing, instant messaging, team collaboration, and mobility, all integrated into one platform. It covers multiple forms of communication across different devices.
Microsoft 365 Voice: This is primarily a cloud-based phone system integrated within Microsoft Teams. While it offers voice calling, voicemail, and basic call management features (e.g., auto-attendants, call queues), it is more focused on voice communications within the Microsoft 365 ecosystem.
2. Integration with Third-Party Apps
UCaaS: UCaaS solutions often integrate with a wide variety of third-party business applications, providing greater flexibility to connect with tools beyond the provider’s ecosystem (e.g., CRM systems, productivity tools, helpdesk software).
Microsoft 365 Voice: Being part of the Microsoft ecosystem, Microsoft 365 Voice is deeply integrated with other Microsoft products like Teams, Outlook, and SharePoint. However, integration with non-Microsoft tools is more limited compared to broader UCaaS platforms.
3. Flexibility and Customization
UCaaS: UCaaS platforms typically offer a higher degree of customization. Businesses can choose specific features they need and scale their communication tools as needed, depending on their industry and requirements.
Microsoft 365 Voice: While offering robust voice capabilities, it is more streamlined and standardized to fit within the broader Microsoft 365 environment. Customization is available but is more limited compared to UCaaS platforms designed for flexibility across various industries.
We understand that efficient communication is the backbone of your business. Our UCaaS and Microsoft 365 Voice solutions provide a flexible, cloud-based approach to modern communication, ensuring that your team stays connected and productive, no matter where they are.
Stories of Success
We Provide Technology Solutions Across The Midwest
