Change can be hard and time-consuming, but sometimes it’s necessary. This is especially true when it comes to changing your relationship with your IT services provider. But how do you know when it’s time to move on? There can be many reasons to start exploring a relationship with a new IT services provider, but the[…]
Today’s IT is sophisticated and forward-thinking, far beyond the days of clunky desktops and a small help desk team troubleshooting when computers freeze. In fact, the most successful business leaders and entrepreneurs today rely on IT not just for day-to-day operations, but to make critical decisions about their business. Here’s how! Access to Data and[…]
Business IT is nothing new, but it’s traditionally something large companies have been more apt to have. As times have changed, though, businesses of every size require more technology to thrive. And more tech means more to buy, implement, and manage. Just keeping track of applications and software licenses can feel like a full-time job.[…]
IT is more than just having computers and devices. It’s a central core of your business that boosts your productivity, keeps your information organized, and helps protect your data. But IT can also come with some unexpected benefits, especially when you work with a managed IT service provider. It Can Help Resolve Problems Faster If[…]
The Hussey-Mayfield Memorial Public Library in Zionsville was entering a new phase for their IT. But before that phase could start, they had a big decision of how to move forward with their IT management. As they assessed their needs, they realized making the leap to a managed service provider (MSP), while a big transition[…]
If you’re a business looking to outsource your IT services, you will need to familiarize yourself with a service-level agreement, or SLA. Service-level agreements play an essential role in most vendor contracts, and IT is no exception. SLAs lay out what you can expect from your IT vendor, how you’ll measure performance, and how issues[…]
Finding the right IT service provider for your business can take research. While it’s important to know what services they offer and if they can meet your needs, one of the most important things to understand is HOW they work. This can directly impact the quality of the services you receive and your overall customer[…]
You arrive at your job on a Monday morning after a relaxing weekend and prepare to start working. Your mellow mood is soon soured when you remember that you have to set up all of your different communication channels for the day. Multiple programs can mean multiple logins, a dozen open windows and a general[…]
Software as a service (SaaS) can benefit every business, no matter the size or industry. In particular, SaaS is attractive to small and mid-size businesses who can profit from the time and money saved by switching to it. SaaS entails software that is hosted on a server and is accessed via the Internet. Instead of[…]
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