Author Archives: ls-team

5 Benefits of Outsourcing Your Help Desk

benefits of outsourcing help desk services

Your business is only as strong as your customers and IT support. When your customers need to address their concerns or find answers to their questions, they expect your support promptly. Maintaining business operations is a major responsibility, and you may have difficulty addressing customers’ needs if you aren’t adequately prepared with the right technology.[…]

5 Common Concerns About Managed Services

man working in server room

Having a managed services provider (MSP) is becoming more and more popular, especially among small and medium-sized businesses. Some business owners are hesitant to leave behind in-house IT and other familiar options. Their concerns about managed services are valid, but not always grounded in fact. Here are some common concerns about managed IT services and[…]

Best Internet Solution for Small to Medium-Sized Businesses: Dedicated Internet Access

business internet solution

It’s simple: small to medium-sized businesses (SMBs) need the best internet solution for your company’s communication needs.  In the past, you might have taken for granted that your internet just worked. It was a standard, in-office solution. But, your organization is evolving, and you are diversifying where and when your employees are working. Beyond technological[…]

How Video Conferencing Benefits Your Business

video conference advantages

As technology advances and digitalization takes center stage, businesses are adjusting their operations to align with emerging technology trends. The need for online team collaboration and on-demand communication is greater than ever. In addition, businesses have embraced virtual meetings and video conferencing benefits become prominent in the workplace. Most telecom services provide customized video conferencing[…]

5 Non-Technical IT Skills Your IT Provider Should Have

it specialist team having a meeting

Stereotypes have long reduced IT providers to antisocial employees who only emerge from their cubicles to troubleshoot computer problems. This is an outdated idea! Forward-thinking companies know that highly-skilled IT providers offer teams of experts proficient in more than just IT solutions; it’s important to search for a provider with a variety of non-technical IT[…]

Breaking Down Multiprotocol Label Switching

Breaking Down Multiprotocol Label Switching

If you’re looking to upgrade your IT infrastructure and have been looking for a solution that will give you better performance, more bandwidth, and more flexibility, you’ve likely come across multiprotocol label switching. Keep reading to learn about the benefits of using multiprotocol label switching technology. What is Multiprotocol Label Switching? Multiprotocol Label Switching (MPLS)[…]

The Basics of SIP Trunking

voip telephone system

Consolidate your network and expand your business communication services with SIP trunking. Learn the basics of this service and see how AxiaTP can help you take advantage of the $35.5 billion in market value of Session Initiation Protocol (SIP) technology as your VoIP provider in Indianapolis. VoIP vs. SIP Voice over Internet Protocol, or VoIP,[…]

A Consultative Approach to Managed Services

Putting a strong IT team in place at your business to set up an effective infrastructure is priceless. As technology advances and your business grows, you may require more complex systems to build a more reliable system that protects against downtime, cybersecurity threats, inefficiencies, and other harmful effects of outdated technology. Although your current resources[…]

Why Business Internet Costs More Than Residential Internet

business vs residential internet

Internet packages for the home start from as little as $20 per month in Indianapolis, while internet plans for businesses cost considerably more. It might seem tempting for small businesses to choose the cheaper option and just use residential internet, but don’t fall into this trap. There are legitimate reasons why business internet costs more[…]

4 Advantages of Unified Communications

Businesses are realizing that remote work is a viable long-term option, resulting in an increasing need for advanced technology. Companies of all sizes require a software solution for communication, cooperation, and collaboration between teams. Unified Communications as a Service (UCaaS) is that solution. It blends communication with the cloud, providing a centralized hub for collaboration,[…]