Author Archives: Bob Baird

What does VoIP offer your employees?

VoIP, the acronym for Voice over Internet Protocol, can offer a lot of great conveniences for your employees that make their work environment dramatically more flexible and user-friendly. VoIP offers many features that just are not possible using more traditional PBX systems that have been the mainstay of commercial telephony for decades. First of all,[…]

Four ways unified communications can improve productivity Part II

In our last blog we suggested that unified communications has value to an organization’s efforts to increase productivity. It can facilitate smoother, more efficient collaboration in a 24/7 workspace. Unified communications can Look to a managed service provider for ways that you can begin to introduce unified communications into your organization.

VoIP: Basics on what this technology transition means for commercial users

VoIP is the acronym for Voice over the Internet Protocol. You’ve probably heard of this technology and are aware that it represents a shift from the traditional telephony network. This technology is moving us away from the telephone network that has been the standard since the invention of the telephone. VoIP represents a different way[…]

Four ways unified communications can improve productivity Part I

Today’s blog will give a quick definition of unified communications and then explain reasons why this concept can lead to improved productivity in the workplace. So what is unified communications? First of all, it is more of a broad concept than any specific, concrete product or service that comes in a box. There are many[…]

So, what is this “Unified Communications” thing, anyhow?

Have you heard the term unified communications tossed around lately? It seems to be used a lot in IT, telecomm, and work collaboration circles. Unified communications is a newer concept that refers to a conceptual platform where multiple communications channels can join together to increase productivity and facilitate collaboration. Here’s one way to look at[…]